We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess. This privacy policy will help you understand how Gulf Super VPN (“Gulf Super VPN”, “we”, “our”, or “us”) collects, uses, and stores information.
We limit the collection of your data. We only collect data that is required to maintain the services by Gulf Super VPN. We collect the following data related to your use of Gulf Super VPN:
We collect information related to which Apps and App version(s) you have activated. Knowing your current version of the Apps allows our Support Team to troubleshoot technical issues with you.
We collect information about whether you have successfully established a VPN connection on a particular day, to which VPN location, and from which country/ISP. This minimum information helps us provide technical support, such as identifying connection problems, providing country-specific advice on how to best use our Service, and enabling Gulf Super VPN engineers to identify and resolve network issues.
We collect information about the total amount of data transferred by a given user. Although we provide unlimited data transfer, if we notice that a single user pushes more traffic than thousands of others, thereby affecting the quality of service for other Gulf Super VPN users, we may contact that user for an explanation.
We ensure that we never log browsing history, traffic destination, data content, or DNS queries. Therefore, we do not know which user ever accessed a particular website or service. Should anyone try to compel Gulf Super VPN to disclose user information based on any of the above, we cannot supply this information because the data doesn't exist.
We collect anonymized app diagnostic data, which include crash reports, usability diagnostics, and VPN connection diagnostics. We use this data in our network operations tools to help optimize network speeds and to let us identify problems and areas for improvement related to specific apps, VPN servers, or ISPs.
If you opt-in to share this information with Gulf Super VPN, we will collect the following anonymized information:
a. Android: Firebase Crashlytics, owned by Google. See Firebase’s Privacy and Security documentation.
The main goal of Gulf Super VPN is to keep your information private. We are not at all encouraging any of its users to use the app for any illegal activities. Customers are using the software on their own liabilities. You should always abide by the law of the country you are residing.
Gulf Super VPN uses best-in-class physical, procedural, and technical security concerning our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of information. Access to user information is restricted to staff who require such access to perform their job functions.
While we believe these systems are robust, it is important to understand that no data security measures in the world can offer 100% protection.
Servers are housed in data centers with strong security practices. None of these data centers require us to collect or store any traffic data or personal information related to your use of VPN Services. If any data center were to ask us to log such data we would immediately cease operations with said data center and find alternative options.
A mobile identifier is an identifier provided by an Android or iOS device. It does not contain your name or email address. Gulf Super VPN uses mobile identifiers to generate statistics related to the marketing channels and advertising partners through which users learned about and signed up for Gulf Super VPN mobile apps.
Users may disable or reset the mobile identifiers associated with their devices at any time. Google’s page on Managing your Google Settings on your Android device.
The Site may contain links to external websites that do not fall under Gulf Super VPN’s domain. Gulf Super VPN is not responsible for the privacy practices of the content of such external websites.
By using the Site, Content, Apps, Software, or Services, you agree to have your information handled as described in our Terms of Service and Privacy Policy. The Services are intended for adults aged 18 and above. If you believe your child has provided information to us, please let us know immediately.
Gulf Super VPN is committed to user privacy globally, and our existing practices reflect that through a minimal collection of data and ensuring users have control over their personal information. The General Data Protection Regulation (GDPR) of the European Union (EU) requires us to outline those practices in a specific manner for users in the EU.
In line with the GDPR, we collect and process the data outlined in this Privacy Policy on one of the following bases, depending on the circumstances:
For a legitimate interest associated with the operation of our business, including:
With the consent of users, which users can withdraw at any time.
The California Consumer Privacy Act of 2018 (CCPA) permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has collected, shared with, and/or sold to third parties for a business or commercial purpose during the immediately preceding calendar year.
We may change our Privacy Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. Your continued use of the Site of Service constitutes your acceptance of our Privacy Policy.
If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact Gulf Super VPN at the following email address: support at Gulf Super vpn dot net
